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Ask The Times: Do Not Call list not necessarily airtight
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If you’ve been wondering about something in your community, Ask The Times is your place to get answers. The following questions were submitted by readers and answered through the efforts of our news staff.

What do you do when you’re on the “no-call list” but telemarketers keep calling?

The Do Not Call list is the official, legally binding Federal Trade Commission’s register of phone numbers that may not be called by those who solicit customers.

According to the FTC, this applies to any plan, program or campaign who sells goods or services through interstate or intrastate phone calls.

This registry cannot stop political organizations, charities or telephone surveyors from calling your number though.

Beware of scammers who call claiming to represent the registry. Those with the Do Not Call list won’t call you; you must call them.

To add your number, you can go online to or call 1-888-382-1222 from the number you want to register. Or just tell the company you want to stop calling you to put you on their own do not call list; either way is equally as binding.

If you have added your number to either of these lists, those companies may not call you anymore. If they do, you should report a complaint with the FTC and violators could be fined up to $16,000.

There are many loopholes with the laws set up by the FTC and Federal Communication Commission that allow certain companies to continue to call you, including those with which you have an “established business relationship” or if that business is an exempt organization, including a political organization, charity or telephone surveyor.

Most telemarketers should not call you after your number has been on the list for about a month since companies must check the registry for new numbers to drop every 31 days. Once your number is on the list, it won’t be removed until your number is disconnected or until you choose to have it removed.

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