Harold Kanady of Murrayville eats at Reid’s Cafe almost every day. Some days he even eats there twice a day.

Every time he walks in, however, he’s greeted by name by friendly employees.

“They do good food, they’re good folks, it’s just a great place to eat,” he said.

Eddie and Sherry Rundles have owned Reid’s Cafe at 5337 Thompson Bridge Road in Murrayville for 20 years. They work there with their children, Christy Barker and Reid Rundles.

Reid’s serves breakfast, lunch and dinner, but what they’re most famous for is their biscuits.

“We will put our biscuits up against anybody’s,” Sherry said. “We have the best biscuits and that is no lie.”

Eddie Rundles is the only one who makes the biscuits, and he makes all of them from scratch — nothing is frozen.

And some days that’s a tall order. Sherry said on a slow day they sell about 500 biscuits, but on busier days that number could be 800 to 900.

“We try to serve a good product at a decent price and to give the best service we can,” Sherry said. “I guess that’s what made us to be here for 20 years — and a lot of hard work.”

Biscuits aren’t the only thing that brings customers back.

“We get to know these people and see them every day,” she said. “They’re just like family to me.”

Sherry estimates 90 percent of their business comes from repeat customers. Many of those customers come back often for the food, service and atmosphere of the family-owned restaurant.

“Once you see someone every day — them talking to you, you talking to them — it’s really more of a friendship-based type thing than a business-type thing,” Sherry Rundles said.

Kanady is one of those customers who is like a friend. He used to visit with his wife, but has continued to visit the restaurant since she died two years ago.

“It’s a good place for locals like me. It’s a good place to gossip and eat,” Kanady said.

The relationships with customers over the years have helped make Sherry Rundles love her work.

“It’s not like work,” she said. “It’s work. And it’s hard work, but it’s enjoyable work. And, of course, I love doing it.”

The Rundles’ previous experience in the food industry led them to purchase Reid’s in 1996. They were a little nervous about the business in the beginning, but now say they have been blessed and are busy.

Running a business comes with headaches and responsibilities, Sherry Rundles said, but the rewards are worth it.

“It’s like one of your kids. You nurture it, you watch it grow, and you take care of it and I don’t know what I would do if I wasn’t here,” Sherry Rundles said. “I don’t have any desire to be anywhere else. It’s like home.”