Flowery Branch officials, in need of major upgrades to the city’s technology, are taking extra time to decide on a contract with a company that could offer what one council member described as Mustang-level IT support.The council was scheduled to vote Thursday on a contract with Sophicity, trying out the company’s computer services for three months before committing to a full year.The company has offered a nearly all-inclusive package to cities throughout the state, including managing city websites, centralizing city records and offering 24-hour technical support and other upgrades. Flowery Branch staff say they need to make some major improvements to computer servers, which they say are unreliable.New Finance Director Jeremy Perry told council members the current servers have crashed at least three times since he took over finances for the city, causing in one instance more than a day of down time.He also described issues with backing up servers, which may be as many as 10 years old.City staff and council members agreed the city needs the upgrades, but some council members were concerned with the cost of the proposal.They postponed a vote on the contract until they have a chance to review their options.Sophicity would charge the city $3,000 for a three-month trial. A year’s contract with the company would cost nearly $18,000.
Flowery Branch slow to commit to pricey IT upgrades