After a friend told me she had waited 3« hours recently to get her Georgia driver’s license renewed and then had to deal with a clerk that could have passed for a robot — and an unhelpful one, at that — I thought this to be a typical example of a bunch of government bureaucrats who don’t care because they don’t have to. Where else are we going to go to get our driver’s licenses renewed? Burger King?
Yarbrough: Ga. driver's services agency works to get it right