People no longer need to worry about waiting in long lines at their local Urgent Care.
Northeast Georgia Physicians Group released a new feature where people can view the wait times for each Urgent Care location via ngpg.org/urgent-care.
Through the website, people have the option of saving their spot in line and receiving a text message to notify them when it’s time to leave their house.
Kim Frisbie, marketing and public relations specialist for Northeast Georgia Health System, said this upgrade provides another means of “bringing convenience to patients.”
“Half the battle is wondering how much time you’ll spend waiting in the waiting area,” Frisbie said. “Now patients can wait where it’s more comfortable.”
To ensure better accuracy with the wait times, the minutes are displayed in ranges. For example, the Gainesville location might show a, “20-30 minute wait,” instead of an exact time. Frisbie said this offers more “wiggle room” for the clinics.
The service reaches all of Northeast Georgia Physicians Group’s Urgent Care locations including Braselton, Buford, Cleveland, Dacula, Dahlonega, Dawsonville and Gainesville. Each clinic is open from 8 a.m. to 8 p.m., seven days a week.
“We’re focused on helping people get the right care, at the right place, at the right time,” Daniel Tuffy, president of Northeast Georgia Physicians Group said in a press release. “This new service helps you choose the right location when you need urgent care, and it allows you to wait in the comfort of your own home instead of an office. And, best of all, it’s easy.”