Hall County 911 switched over to its new, upgraded phone system at 10 a.m. Thursday without any drop in service to citizens.
“We are pleased to announce that the transition is complete and that Hall County 911’s high-quality level of service continued throughout the changeover,” said Gail Lane, director of Hall County 911, in a news release.
The upgraded phone network is one of the significant items being funded through Special Purpose Local Option Sales Tax VII, which Hall County voters approved in March.
“This process took several months to implement, and its success is a direct result of the effective cooperation between Hall County staff and contractors,” said Assistant County Administrator Marty Nix. “This is the type of hard work that the unsung heroes at the 911 Center do each and every day to keep this community safe and secure.”
Lane said the older phone system that handled all 911 calls reached its end of life, according to the manufacturer, in April 2010.