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Georgia Power to close all of its remaining offices
Bill pay shifting to third parties, online
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Georgia Power will close its 27 remaining offices, including its location on Spring Street in Gainesville, in October.

Online traffic accounts for 70 percent of the utility’s bill payments, according to Georgia Power spokesman Craig Bell, moving the vast majority of traffic away from brick-and-mortar locations and mail payments.

Closing the 27 offices will displace approximately 300 Georgia Power employees, according to Bell. About 200 of those jobs will be repurposed within the company, but 100 office jobs will be eliminated by the closures.

“Those who do not stay with the company will be offered job placement assistance, as well as a severance package commensurate with their years of service with the company,” Bell said on Thursday.

Along with the Georgia Power website, the company has lined up a series of third-party payment locations through retailers like Kroger, Publix, Wal-Mart, Ingles and others, in most cases through customer service counters in the stores.

Bell noted that there are 58 locations within 6 miles of Georgia Power’s office at 426 Spring St. at which customers will be able to pay their bills.

The company announced in July 2016 that it was going to begin closing office locations because of the shifting demand among customers, leaving only the 27 locations that are now on track to be closed in October.

Georgia Power announced the closures on Wednesday.

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