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Customers crowd Charter store after switchover
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Darryl Hudson leaves the Charter Communications store with a new digital set-top box after his TV went dark on Monday. The Gainesville Web designer said the cable provider shouldn’t charge for the now-mandatory boxes. A steady stream of customers came out of Charter on Wednesday with new boxes. - photo by NAT GURLEY
The doors of Charter’s store off Thompson Bridge Road have been swinging since Monday, when the company switched to all digital, causing any TVs without digital boxes to go dark. Many customers coming in to get their new equipment were surprised to find the line longer than they expected. “Yesterday when I pulled up at 2:30 the line was out the door, down the sidewalk,” Charter customer Shaundra White said.