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911 dispatcher spends 21 years answering the call
Jeff Copeland helps people in all emergency situations
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Hall County Emergency Dispatcher Supervisor Jeff Copeland screens and answers calls almost constantly during his shift.
“Hall County 911, what is the address of your emergency?” This is a phrase Jeff Copeland is all too familiar with. He should be, since he has said it himself thousands of times during a 21-year career as a Hall County emergency dispatcher, a job he finds challenging and rewarding.