Thank you, C.L. Abercrombie, for the lovely article about a lovely lady, Lorena Collins. I had the privilege of having Lorena by my side Monday afternoons at the South Patient Tower Information Desk at Northeast Georgia Medical Center for a year and a half. She proved to be as knowledgeable and capable as any employee, and wonderful company. I am blessed to know her, and so glad you “introduced” her to your readership!