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Tax office addition aims to cut wait times
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Tax Commissioner Darla Eden, at far right, watches Friday as tag and tax clerk Gabby Munoz-Vazquez routes patrons at the new desk designed to help alleviate long waits. Rocio Gerbert, left, and Gabby Machorio came to get a license plate for Gerbert<0x2019>s new car, they said. - photo by NAT GURLEY
The Hall County Tax Commissioner’s Office has added a new information table to its lobby as the first step in an effort to improve customer service. The table, which is manned by bilingual receptionist Gabriela Munoz-Vazquez, is designed to provide customers with the correct information and paperwork before they wait in line. The new title ad valorem tax that went into effect March 1 has caused a large increase in customers and consequently wait times.