The nonemergency phone lines at Hall County’s 911/Central Communications Office are back up and running. They experienced some outages during the day Tuesday after a fiber was cut somewhere between the Hall County Emergency Services Complex on Crescent Drive and AT&T’s central office in Gainesville.

The Emergency Services Complex houses the administrative offices of Hall County 911/Central Communications, Hall County Fire Services and Hall County Management Information Systems. However, only the nonemergency lines at 911/Central Communications were affected. 

Marty Nix, the assistant county administrator, said the 911 and nonemergency phone lines are different lines, and multiple 911 lines run in a variety of directions so they won’t all go out at once.