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Department of Driver Services adds self-serve kiosks
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Customers wait to be called to the counter at the Gainesville Department of Driver Services center. - photo by Kristen Oliver
No one wants to wait in line at the Department of Driver Services. Last Tuesday, new customer service kiosks, designed to cut down wait times and increase customer service at centers across the state, were installed at the Driver Services center in Gainesville. Rob Mikell, Department of Driver Services commissioner, said the two kiosks installed at the Gainesville center replaced the counter customers used to approach upon first entering the center.