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Dealerships handle air bag recall as shipments roll in
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As millions of vehicles are added to air bag recall lists, dealerships along the Gainesville automotive corridor look to find ways to handle the replacements.

More recalls were announced Thursday among seven automakers for 4.4 million vehicles related to Takata air bag inflators. Seventeen automakers are adding 35-40 million inflators to the auto recall.

Greene Ford General Manager Jeff Agnew said the Browns Bridge Road dealership just received a shipment of about 65 air bags in the past week.

“We’ve been waiting a month or two months,” he said. “They initially said that we probably wouldn’t get any until November.”

The malfunction can cause shrapnel to fly at the car’s occupants and is believed to be responsible for at least 11 deaths and more than 100 injuries. Milton Martin Honda General Manager Butch Miller said the air bags continue to trickle in to the business for customers seeking the replacement.

“We’ve dedicated two full-time people who do nothing but call customers and encourage them to come in and get their air bags checked,” Miller said.

Miller said a considerable number have been in loaner cars for weeks while waiting for air bags to arrive.

“We’ve had a lot of people come out of Atlanta to get their air bags from us … because I don’t know if the other dealerships are being as vigilant about it as we are,” he said. “We’ve been really, really focused on notifying people, and once you notify them, what do we have to do to get your car in.”

The recalls announced Thursday added models from General Motors, Ford, Volkswagen, Daimler Vans, Jaguar-Land Rover, BMW and Mercedes-Benz.

“It’s mostly been Mustangs that we’ve been calling,” Agnew said. “We seem to have more Mustang customers than anything else.”

Jimmy Hernandez, Milton Martin Toyota’s director for service parts and collision, said the company has been handling hundreds of cases per month since September.

“As those parts arrive, we call those customers right away and schedule them to replace the air bags,” he said.

Hernandez said that most inspections are failing and are needing replacement.

Agnew said the average time to replace the air bag is 20 minutes.

To check to see if a car is affected by the recall, car owners can visit https://vinrcl.safercar.gov/vin and enter the car’s VIN number.

The Associated Press contributed to this report.