The Hall County Sheriff’s Office said the McDonald’s at Jesse Jewell and Limestone parkways has terminated an employee after “the employee refused service to uniformed law enforcement officers on this date,” according to a Facebook comment.
“We strive to provide every customer with the best service during every visit. When that does not happen, we address it quickly and provide the necessary tools and training to ensure our high standards of customer service are being met,” said Bob Swoszowski, owner/operator of multiple McDonald’s throughout Northeast Georgia, including the one at Jesse Jewell and Limestone, in a statement to The Times.
“Hall County has been home to McDonald’s for more than 45 years, and throughout this time, we have been ardent supporters of the Hall County Sheriff’s Office and the men and women in our law enforcement community. We look forward to welcoming all of our customers and meeting their expectations of high quality service.”
The Sheriff’s Office addressed the situation in its own news release.
“Because of this, the McDonald’s restaurant in question learned of an internal employee issue and dealt with it expeditiously by terminating the employee,” Lt. Chris Dale wrote in a news release.
Dale added that “the local McDonald’s franchise owner has always been a friend to law enforcement in the area, and we look forward to enjoying a positive relationship with the company for years to come.”