New Gainesville resident Kim Towe says she will really benefit from the additional services the city’s bus system will offer starting Oct. 1. The Red Rabbit service will undergo changes that basically reverse those made by Hall County in fiscal year 2013 that raised rates and reduced hours of operation. Phillippa Lewis Moss, director of the Gainesville-Hall Community Service Center, said Thursday those changes were “harmful” and made the recommendations to the Gainesville City Council.