A city clerk should be organized, open and detail-oriented. Gainesville’s clerk Denise Jordan is all these things and more.
Jordan was recently named Clerk of the Year by the GROUP at the Georgia Municipal Association annual convention June 27 in Savannah.
“It’s a humbling experience,” Jordan said. “I have seen a lot of different people receive this award and have been happy for them. To know I’m in that elite group of people, that my city sent this in for me and that clerks across the state recognize my value, it’s a really humbling experience and I don’t take it for granted.”
Jordan, a Hall County native, has been with the city 27 years. She served as clerk for 16 years, but held several positions prior, including starting with the city as a records clerk at the police department.
“I was working with the accreditations manager at the time, which happened to be former police chief Frank Hooper,” she said. “That position became open, and Mr. Hooper encouraged me to apply for it, saying I had the skill set and detail-oriented type of personality that was good for that position.
“I followed his advice, and here I am.”
After about five years, she transitioned to the finance department as payroll coordinator. Three years after that, her predecessor retired and she began as city clerk.
Jordan said her favorite thing about the role of city clerk is the variety.
“There are a lot of different things that I’m responsible for and involved in, a lot of different people that I get the pleasure of working with,” she said. “It might sound like the same thing — you go to a meeting and do minutes — but every meeting is different. I like that.”
Gainesville Mayor Danny Dunagan called Jordan’s recognition from the Georgia Municipal Association a “well, well, well-deserved award.”
“There’s nobody that could have the city in their best interest more and work harder than Denise Jordan does,” Dunagan said. “She’s got a lot on her plate, and of course she’s got a good assistant, but she is a remarkable lady and does a first class job of being clerk of the city of Gainesville.”
City Manager Bryan Lackey agreed. He credited Jordan with leading the city’s efforts to be recently recertified as a City of Ethics by the municipal association. He said she also led a move to an electronic agenda, “making our operations much more efficient while greatly reducing the amount of paper needed to produce each agenda.”
“Denise approaches her job with a high level of professionalism, and takes great pride in ensuring the city is compliant with state regulations and our own local ordinances and procedures,” Lackey said.
Dunagan plans to recognize Jordan’s accomplishment at Tuesday’s council meeting.
“It is quite an honor and she needs to be honored for it,” he said. “She always goes out of her way to help council members, staff — it doesn’t matter. She’s always there for you when you need her.”
Jordan said she was grateful and humbled by the honor, but gave credit to the many people she has worked with over the years in the city.
“I didn’t get to this point by myself,” she said. “I’ve had the privilege of being exposed to and surrounded by some really great people, and all of the people that have crossed my path have shaped me in some way to be the person I am.”