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Driver services center improving customer service, use of technology
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Department of Driver Services examiner Veda Gutowski prepares to ride with Cody Taylor, 18, during a driving examination.
The Georgia Department of Driver Services is improving its technology and customer services, starting in Gainesville. The Gainesville DDS Customer Service Center recently hired a new center manager, Adan Palacio. Palacio, who began at the center in July, will help the Gainesville center lead DDS in several new customer service initiatives.